Please attentively follow all instructions shown on ATM terminal screen.
You can always cancel the current transaction by pressing on [Cancel] button.
Please note, that the plastic card will be blocked after three attempts to enter a wrong PIN-code and you will need to contact the bank in order to unblock the plastic card.
How to make payments via ATMs?
1.Enter the card in ATM and select language
2.Enter the PIN-code
3.Select [PAYMENTS] option in menu
4.Select [AZEUROTEL] which services you need to pay
5.Select needed option in menu
6.Select customer’s category
7.Select the required service (for example [SUBSRIBER’S FEE] menu item selection)
The shown on the terminal screen menu items mean the following:
1. Subscriber fee – monthly subscribers fee for office or home phone usage
2. International calls – repayment of debts for national and international calls (mobile phone calls including)
3. Call order – payment for ordered national and international calls (via “107” service)
8.Using the ATM numeric keyboard enter telephone number (for legal entities – account number) and [PRESS HERE TO CONTINUE]
9.If the number you typed is incorrect [PRESS HERE TO REENTER]
10.After the number is typed again [PRESS HERE TO CONTINUE]
11.Using the ATM numeric keyboard enter the payment sum and press [ENTER] button
12.Make sure the typed data is correct. If the information shown on the screen is correct press [CONFIRMATION] button. If you need to correct data shown on screen [ PRESS HERE TO CANCEL]
13.After the typed data correctness is confirmed, the bank transfers payment sum from your account
14.To confirm the transaction the ATM terminal prints out the receipt indicating all payment details.
Save receipt for transaction confirmation!
In case of any problems occurred with ATM terminal, money transaction and your plastic card (frozen card, blocked card, disconnected ATM terminal and etc.)
you should contact AZERICARD Customer Support Service by calling 5984376
In case of payment is done, but activation of any kind of Telephone services fails,
please contact AzEuroTel JV by calling 4970707.
The names of certain menu options could vary depending on bank or ATM terminal.
